Zendesk Token

ID

zendesk_token

Severity

low

Vendor

Zendesk

Family

API Token

Description

Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.

Their APIs provide programmatically access to Zendesk features and enable to integrate external services with it

Security

Any hardcoded Zendesk Token is a potential secret reported by this detector.

Accidentally checking-in the token to source control repositories could compromise your Zendesk account.

To check for suspicious activity go to the Activity tab in the API settings page (<your domain>.zendesk.com/agent/admin/api/activity).

Examples

ZENDESK_API_TOKEN=EJCsHFhTa96Zfg4dYCTseMsWbhZFELxsbgJ7hBjC

Mitigation / Fix

  1. Remove the Token from the source code or committed configuration file.

  2. Follow your policy for handling leaked secrets, which typically require revoking the secret in the target system(s). Token revocation can be handled from your Settings-API dashboard.

  3. If under a git repository, you may remove unwanted files from the repository history using tools like git filter-repo or BFG Repo-Cleaner. You may follow the procedure listed here for GitHub.

You should consider any sensitive data in commits with secrets as compromised.

Remember that secrets may be removed from history in your projects, but not in other users' cloned or forked repositories.